Shipping policy

 

Processing Time

The time needed to fill an order varies from 3 - 5  business days. For details, see the processing time displayed at checkout, or on your order confirmation email.

Estimated Shipping Time

All shipping is sent through the USPS and UPS.

Items marked “delivered” by the USPS and UPS are considered delivered for the purposes of possible refunds or cancellations. 

Shipping FAQ

Buyers are responsible for providing an accurate and up-to-date shipping address before placing any order. Please double check all information before checking out.

Processing begins immediately and there may be the possibility that your shipping label has been created and cannot be changed. Please contact USPS with your tracking number to have your package rerouted.

If an item is not delivered to the buyer because of an inaccurate shipping address or any other inaccurate information, please reach out to us at kmahoney@lu-lubear.com and we can begin the process of reshipment if possible. The customer is responsible for the additional shipping cost.